Benefits:

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job Description AFC Urgent Care Kennesaw is seeking a friendly, reliable, and organized Front Desk Receptionist to join our fast-paced clinical team. This position is responsible for greeting patients, completing check-in and check-out, verifying insurance, collecting payments, answering phones, and providing exceptional customer service to ensure smooth patient flow throughout the clinic.

Responsibilities

Greet all patients with a warm, professional, and welcoming attitude.

Complete check-in/check-out processes accurately.

Verify insurance eligibility and collect required copays.

Schedule appointments and manage patient flow.

Answer incoming calls and provide information as needed.

Enter patient information into the EMR system.

Communicate with clinical staff to support daily operations.

Maintain a clean, organized front desk and waiting area.

Protect patient confidentiality and follow HIPAA guidelines.

Assist with administrative tasks as assigned.

Desired Experience

Experience in a healthcare or urgent care environment (preferred)

Basic knowledge of insurance verification is a plus

Strong communication and multitasking skills

Comfortable working in a fast-paced clinical setting