The Front Desk Receptionist will work to provide high-quality office support to the corporate team at Equity Smart Home Loans. This role requires a high-level of discretionary decision making, exceptional attention to detail, and excellent time management skills.
Represent EquitySmart well by providing exceptional customer service and effective communication, both in writing and orally, to both internal and external stakeholders
Assist the Office Manager in all aspects of maintaining an organized office for the corporate team.
Meet and greet clients as they come into the office
Assist with all office duties including ordering lunch, ordering office supplies, answering phones, scheduling meetings, filing, assisting with travel, expense reports, document distribution
Receive and distribute mail to team members
Handle email requests and queries professionally and appropriately
Position may require travel and commuting to different locations such as Branch Offices and mortgage related events
Assist with all other support duties as assigned
Some overtime and evening work required
Update Equity Smart’s “Lender List” with accurate contact information
Coordinate and complete broker packages for lenders
Assist in managing Equity Smart’s NMLS and Comergence information
_ Minimum Requirements_
Minimum 2 years’ experience in administrative assistant and/or office support role. (Preferably in a busy office)
Bachelor’s degree or equivalent work experience
Outstanding grammar, spelling and punctuation a must
Clear, articulate verbal communication skills with a professional and courteous telephone manner
Knowledge of common business office procedures and terminology.
Ability to professionally interact with executive management and leadership
Ability to multi-task and handle constant interruptions and shifting priorities
Advanced Microsoft Office proficiency including Outlook, Word, Excel, PowerPoint
Strict attention to detail with a high level of accuracy
Ability to maintain confidentiality