Front Desk Receptionist / Lead Management Coordinator

Coradi Contracting LLC

Front Desk Receptionist / Lead Management Coordinator

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Company: Coradi Contracting Location: Virginia Beach, VA Pay: $21–$25 per hour, depending on experience Schedule: Full-time

    Coradi Contracting is a growing bathroom and kitchen remodeling company in Virginia Beach. We are looking for a Front Desk Receptionist / Lead Management Coordinator to join our team and help create a professional, organized, and welcoming experience for our clients from the very first phone call.

    This position is a key part of our office team. You will help answer phones, greet visitors, manage incoming leads, support the sales team, keep the office organized, and assist with administrative projects. We are looking for someone who is friendly, organized, dependable, and comfortable communicating with customers and team members throughout the day.

    Responsibilities

    Answer and direct incoming phone calls and emails

    Greet clients, vendors, and visitors professionally

    Maintain a clean and organized reception area

    Receive and organize incoming sales leads

    Pre-screen potential clients and enter lead information into BuilderTrend

    Follow up with leads to collect missing information, including project photos

    Assign completed leads to the appropriate salesperson

    Help rehash older leads and revive past opportunities

    Monitor office supplies and help keep the office organized

    Assist with sales/job folder preparation

    Send client review requests after completed jobs

    Complete Schluter warranty registrations for completed jobs

    Help with company events, announcements, birthday cards, and special projects

    Monitor security cameras and help maintain awareness of deliveries, visitors, and front-office activity

    Manage incoming deliveries and make sure packages are received, noticed, and directed to the appropriate person

    Assist with basic marketing or administrative projects when needed

    Qualifications

    Professional, friendly, and positive attitude

    Strong communication and phone skills

    Confidence and professionalism when speaking with customers and team members

    Willingness to ask questions when something is unclear

    Ability to speak up, follow through, and stand behind responsibilities

    Organized and detail-oriented

    Team-player mindset with a helpful attitude

    Comfortable using computers and learning new software

    Ability to follow up consistently and keep accurate notes

    Comfortable working in a fast-paced office environment

    Experience with Builder Trend, CRM systems, or construction/remodeling is a plus, but not required

    Administrative, receptionist, customer service, or sales support experience preferred

    Benefits

    Competitive hourly pay: $21–$25 per hour

    Full-time position

    Steady weekday schedule

    Supportive team environment

    Opportunity to grow with a well-established local remodeling company

    How to Apply

    Please read this carefully. We are looking for someone who pays attention to detail and follows directions.

    To be considered for this position, please email your resume and answer the questions below in the body of your email. Please send to Mark@coradicontracting.com . Please CC jhaywood@coradicontracting.com and jkrouse@coradicontracting.com

    Your email subject line should be: I would be the perfect fit to represent Coradi Contracting !

    In your email, please answer the following questions:

    Why are you interested in this position?

    Tell us about a time you had to follow up with someone multiple times to get something completed.

    How would you describe your communication style?

    Applications that do not follow these instructions may not be considered.