Front Desk Receptionist

Many Lives Chinese Medicine

Front Desk Receptionist

Redwood City, CA
Part Time
Paid
  • Responsibilities

    Local applicants residing between Foster City / San Mateo / Palo Alto will have priority. If you enjoy positively influencing people's lives, then you've found the right place! We are a busy acupuncture practice in Redwood City and need assistance with our front office. This is a great opportunity to work with talented practitioners and to be a partner in patient care. You will have the opportunity to maximize your organizational strengths and serve as a key point of contact for our patients and our team. Job Types: Part-time, Contract Pay: $23- $30 per hour Benefits: • Employee discount Education: • Bachelor's (Preferred) Experience: • Customer Skills: 3 years (Preferred) • Customer Service: 3 years (Preferred) Work Location: In Person Ready? Come work with us! It is necessary to include: • Cover Letter • Resume/CV • Days/Hours available • How many days/hours per week do you "want" to work • Desired Pay Range • Date Available To Start • How long a commitment can you make Thank you for considering us! We look forward to meeting you. ~The Many Lives Team Responsibilities: • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information • Respond to incoming phone calls and emails and make sure the right people receive all important information • Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed • Schedule and manage appointments between patients and practitioners. • Assisting practitioners when they are busy with treatment room maintenance and cleaning cups, and various tasks. • Manage social media for the practice, including Facebook, Instagram, Nextdoor, etc. Qualifications: • Three or more years of service in a variety of front office roles in the medical field. • Highly motivated, customer service-oriented personality who understands the value of the "patient experience". • In-depth understanding of how to productively schedule patients. • Exceptional communication skills- both conversational and written. • History of meeting goals/ deadlines as well as performing well under pressure. • Knowledge of general computer skills, including Google Sheets. • Ability to learn new computer skills, namely our EMR called Jane. • Incredible organizational skills on both the computer and with the files. • Strong desire to be an integral part of a team. • Social Media Skills. Compensation: $23 - $30 hourly

    • Schedule and manage appointments between patients and practitioners. • Assisting practitioners when they are busy with treatment room maintenance and cleaning cups, and various tasks. • Manage social media for the practice, including Facebook, Instagram, Nextdoor, etc.