Benefits:
401(k) matching
Employee discounts
Training & development
Wellness resources
Ideal Candidate: a very quick learner who can multitask with exceptional organization, a neat, professional presence, and excellent customer service & verbal communication. We’re a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. You’ll be the first impression for clients—keeping schedules tight, communication clear, and the front desk running smoothly. What you’ll do Key Responsibilities:
Warmly greet patients and ensure they feel welcome and comfortable
Schedule/manage appointments and waitlists; confirm/reschedule as needed
Handle calls, emails, and inquiries promptly and professionally
Assist with intake forms and treatment/product questions
Share service, promotion, and product information accurately
Keep the front desk & lobby neat, organized, and stocked
Facilitate smooth communication between patients and medical staff
Process payments, update patient records, and protect confidentiality (HIPAA-compliant)
Address patient concerns with patience and empathy; escalate when appropriate
Learn new systems and products quickly; retain key info and SOPs
Support daily operations and contribute to monthly team goals
Required
1+ year in a fast-paced front desk or customer service role (medspa/medical preferred)
Quick learning ability and strong multitasking under pressure
Exceptional verbal and written communication; well-spoken and professional
Outstanding organization, time management, and attention to detail
Neat, polished, and reliable; positive, team-first mindset
Comfortable with scheduling/POS software (or eager to learn)
Flexibility for weekdays, some evenings, and weekends
Preferred *Experience in medspa/wellness settings
*Familiarity with EMR/EHR, payment reconciliation, and retail add-ons
Benefits:
Competitive hourly rate.
Growth opportunities and skill development
Service/product discounts
Positive, supportive team culture