Benefits:

Competitive salary

Free uniforms

Training & development

We have an Orthopedic and Physical Therapy office in Pembroke Pines looking for a part time dedicated and organized Bilingual Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage patient inquiries with professionalism and empathy.
• Perform administrative tasks such as data entry, maintaining records confidentiality, and ensure all documentation is accurate and up to date.
• Coordinate with medical staff to ensure efficient patient flow and smooth operations
• Handle patient check-ins, verify insurance information, and general clerical duties, such as filing, scanning and emailing documents
• Maintain cleanliness and organization of the front desk area

Experience

• Proficient in using office equipment and software (e.g., phone systems, scheduling software and EMR)

• Experience in a medical office or hospital setting is preferred

• Experience with insurance verification and handling patient records

• Strong administrative skills with attention to detail

• Excellent communication skills, both verbal and written

• Ability to multitask and thrive in a fast-paced environment