Successful receptionist candidates will perform the following:
Answer multi-line telephone system in a courteous and timely manner
Schedule same-day appointments
Check patients in through eClinical
Complete process for checking out patients; schedule additional appointments when needed
Send patients to the assigned exam room
Update patient information when necessary
Request insurance eligibility on appointments
Verify copay amounts, update insurance plan information
Send patient portal invites to parents
Stock and order supplies as needed
Additional duties as assigned