Front Desk Receptionist - Office Coordinator
We’re not just hiring a receptionist — we’re hiring the calm, proactive command center of our front office. Location: Chattanooga, TN | Full-Time, In-Office Pay: $17–$20/hour (depending on experience) Benefits: 100% Employer-Paid Health Insurance + 13 Paid Federal Holidays + PTO Flexibility The front office is the first and last touchpoint in that experience. If you love being the person others can count on, and you're energized by helping people stay calm and focused in a storm, you may be exactly who we’re looking for. Be the Face of a Law Firm That Actually Values People: At The Law Office of Sam Byrd & Associates, we don’t just need someone to answer phones. We need someone to own the front of the house — someone who keeps the office running smoothly, makes clients feel welcome, and frees our legal team to focus on what matters most. If you’re calm under pressure, organized by nature, and love helping others, this may be the perfect fit. What You’ll Do: You’ll be the command post of the front office. Your key responsibilities include: • Opening and closing the office daily , reliably and independently • Answering phones and triaging calls/messages , including coordinating with an outsourced receptionist service • Welcoming all visitors, clients, and vendors in a professional and warm manner • Processing client payments and ensuring accurate records for the billing team • Receiving and distributing incoming mail , scanning and routing documents • Preparing the weekly docket and handling light administrative tasks • Ordering office supplies and lunches for firm meetings or events • Keeping the reception area clean and professional at all times • Managing unexpected events with poise — whether it’s three phones ringing, a walk-in client, or an urgent delivery You’re a Great Fit If You Are: • Likeable and professional — people feel at ease with you right away • Organized and detail-oriented — your desk, inbox, and tasks are always in order • Proactive and reliable — you show up early, anticipate needs, and take ownership • Calm under pressure — you don’t rattle when things get hectic • Team-focused — you support others and understand that your work keeps them moving This Role Is NOT for You If You: • Struggle with multitasking or staying organized • Freeze or get flustered under pressure • Need to be told what to do every step of the way • Don’t like doing “little things” that make a big difference • Think “That’s not my job” is ever an acceptable answer Compensation & Benefits: • $17–$20/hour , depending on experience and culture fit • 100% employer-paid health insurance (employee only) • Optional upgrades or dependent coverage available at the employee’s expense • 13 paid federal holidays off • Flexible PTO policy for vacation and sick leave (with advance notice and coverage) • Monday–Friday schedule: 8:00 AM – 5:00 PM • A workplace culture grounded in values, purpose, and professionalism Bottom Line: You’re not just answering phones — you’re creating calm in a storm. You’re not just helping the team — you’re protecting their focus. If that sounds like you, we’d love to meet you. Responsibilities: You’ll be the command post of the front office. Your key responsibilities include: • Opening and closing the office daily , reliably and independently • Answering phones and triaging calls/messages , including coordinating with an outsourced receptionist service • Welcoming all visitors, clients, and vendors in a professional and warm manner • Processing client payments and ensuring accurate records for the billing team • Receiving and distributing incoming mail , scanning and routing documents • Preparing the weekly docket and handling light administrative tasks • Ordering office supplies and lunches for firm meetings or events • Keeping the reception area clean and professional at all times • Managing unexpected events with poise — whether it’s three phones ringing, a walk-in client, or an urgent delivery Qualifications: You’re a Great Fit If You Are: • Likeable and professional people feel at ease with you right away • Organized and detail-oriented, your desk, inbox, and tasks are always in order • Proactive and reliable, you show up early, anticipate needs, and take ownership • Calm under pressur,e you don’t rattle when things get hectic • Team-focused, you support others and understand that your work keeps them moving This Role Is NOT for You If You: • Struggle with multitasking or staying organized • Freeze or get flustered under pressure • Need to be told what to do every step of the way • Don’t like doing “little things” that make a big difference • Think “That’s not my job” is ever an acceptable answer Compensation: $17 - $20 hourly
• You’ll be the command post of the front office. Your key responsibilities include: • Opening and closing the office daily, reliably and independently • Answering phones and triaging calls/messages, including coordinating with an outsourced receptionist service • Welcoming all visitors, clients, and vendors in a professional and warm manner • Processing client payments and ensuring accurate records for the billing team • Receiving and distributing incoming mail, scanning and routing documents • Preparing the weekly docket and handling light administrative tasks • Ordering office supplies and lunches for firm meetings or events • Keeping the reception area clean and professional at all times • Managing unexpected events with poise — whether it’s three phones ringing, a walk-in client, or an urgent delivery