Front Desk Receptionist – Olson Pediatrics (Part-Time)

Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.

As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.

Key Responsibilities:

Greet patients professionally in person and over the phone

Check in patients, collect co-pays, update demographics and insurance information

Answer or refer patient questions appropriately and efficiently

Schedule and reschedule appointments to optimize provider availability and patient satisfaction

Notify nursing staff of patient arrivals

Support patients by answering questions and helping ease any anxieties

Retrieve and update patient records to ensure treatment information is available

Maintain office inventory and update supply order sheet as needed

Process incoming faxes

Prepare Bright Futures Questionnaires for upcoming Well Child Checks

Enter patient demographics, insurance, contact, and pharmacy information into the EMR system

Scan and organize patient documents

Assist with sorting and delivering staff mail

Maintain and tidy the patient waiting room

Copy forms and handouts for clinic staff

Perform other administrative tasks as assigned by the Front Desk Supervisor

Compensation & Benefits:

Salary: $18.00 – $22.00 per hour, DOE

Benefits: Health insurance, Paid Time Off (PTO), and 401(k)

Schedule:

Clinic hours are Monday - Friday, 8a-6p, Saturday-Sunday, 8a-12:30p

Schedule will be created by the Front Desk Supervisor, with the opportunity to cover call-outs and planned time off.

If you’re dependable, organized, and enjoy making a difference in a pediatric care setting, we’d love to meet you!