Front Desk Receptionist & Operations Coordinator

MGS AUTO REPAIR LLC

Front Desk Receptionist & Operations Coordinator

Durham, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Savings bank

    MGS Auto Repair

    Bilingual (English/Spanish) Front Desk Receptionist & Operations Coordinator

    About Us MGS Auto Repair is a customer-first automotive service shop known for honest work, clear communication, and reliable results. We’re looking for a Bilingual (English/Spanish) Front Desk Receptionist & Operations Coordinator who’s organized, friendly, and proactive.

    What You’ll Do

    Greet customers and answer phones in English and Spanish

    Book/confirm appointments and manage daily check-ins

    Provide service updates and translate repair details as needed

    Create/update repair orders and support parts/vendor coordination

    Process payments, invoices, and maintain tidy records

    Keep the front desk area welcoming and professional

    Coordinate smoothly between customers, technicians, and management

    What You Bring

    Fluency in English and Spanish (read, write, speak) — required

    1–2 years of customer service or office/admin experience (auto shop a plus)

    Strong organization, attention to detail, and multitasking

    Comfortable with Microsoft Office or Google Workspace; shop software a plus

    Positive attitude and professional presence

    Schedule

    Monday–Friday: 9:00 AM – 6:00 PM

    Saturday: 9:00 AM – 4:00 PM

    Occasional extra time may be needed, but the schedule above is the standard.

    Pay & Perks

    Competitive hourly pay (DOE)

    Paid holidays and PTO

    Employee discounts on services

    Growth opportunities in a stable, team-oriented shop