Job Title: Front Desk Receptionist – Medical Practice

Location: [Insert Location]

Shift: 7:30 am to 4:00 pm - Monday - Thursday (Off Fridays)

About Us:
We are a busy medical practice serving multiple physicians and providing quality care to our patients. Our team values professionalism, compassion, and efficiency in everything we do. We are seeking an experienced Front Desk Receptionist to be the welcoming face of our practice and ensure smooth daily operations at the front office.

Responsibilities:

• Greet patients warmly and professionally upon arrival.

• Check patients in and out, verify insurance, and collect co-pays.

• Answer and route incoming calls, schedule appointments, and manage provider calendars.

• Maintain patient records with accuracy and confidentiality.

• Coordinate communication between patients, doctors, and clinical staff.

• Handle administrative tasks such as filing, scanning, and processing paperwork.

• Ensure the waiting area is clean, organized, and welcoming.

• Assist with other office duties as assigned to support practice operations.

Requirements:

• Previous experience as a medical front desk receptionist or in a medical office setting (required).

• Knowledge of medical terminology and insurance verification strongly preferred.

• Proficiency with electronic health records (EHR) systems.

• Excellent communication and customer service skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and remain calm in a fast-paced environment.

• Professional demeanor and a team-oriented attitude.

• Previous experience working with EPIC or Open PM a plus