Department: Operations

Reports To: Branch Leadership

Wage Range: $20 - $22 an hour

Classification: Part time, hourly (20 hours a week)

Schedule: Monday through Friday 9:30am to 2:00pm (30-minute lunch 12:00 - 12:30pm)

Job Overview:

The Front Office Administrator plays a key role in ensuring the smooth day-to-day operations of the office. This position serves as the first point of contact for visitors and deliveries, supports employee onboarding, and helps maintain a welcoming and organized office environment.

Key Responsibilities:

• Office Maintenance & Coordination
  • Maintain cleanliness and organization of front office and common areas.
  • Monitor and restock office supplies and coordinate with vendors as needed.
  • Receive and distribute deliveries promptly and accurately.
• Employee Onboarding Support
  • Greet new front-line staff and walk them through the onboarding process.
  • Assist walk-in candidates with applying.
• Administrative Support
  • Answer and direct phone calls and emails professionally.
  • Support the Director of Operations with administrative tasks as needed.
• Customer Service & Communication
  • Provide friendly and professional service to employees, visitors, and vendors.
  • Communicate effectively with internal departments to support office needs.

Qualifications:

• Previous experience in office administration or customer service preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Proficiency in Microsoft Office Suite and general office technology.
• Ability to maintain confidentiality and handle sensitive information with discretion .