Front Desk Receptionist

Reach Therapy Services Llc

Front Desk Receptionist

Conway, AR
Full Time
Paid
  • Responsibilities

    Benefits:

    Simple IRA matching

    Dental insurance

    Flexible schedule

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Overview: Reach Therapy Services is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Conway clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome.

    We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply.

    Key Responsibilities:

    Greet and assist patients and families

    Check patients in and out

    Answer and direct incoming phone calls

    Manage emails, letters, and packages

    Assist with new patient intake and required paperwork

    Schedule and confirm appointments

    Support providers with schedule changes

    Collect co-pay and co-insurance

    Maintain accurate and organized medical records

    Update documentation and prescriptions in the EMR system

    Manage inventory and assist in light cleaning duties

    Qualifications:

    Experience with EMR/EHR systems (required)

    Strong computer skills, including MS Word, Excel, and Outlook

    Excellent customer service and interpersonal skills

    Strong written and verbal communication

    High attention to detail and accuracy

    Ability to multitask and manage time effectively

    Professional, friendly, and team-oriented

    High School Diploma or GED required

    Job Type:

    Full-Time

    Schedule:

    Monday–Friday (flexible hours)