Benefits:

Competitive salary

Employee discounts

Flexible schedule

Training & development

Shot Bar Medspa is a modern medical aesthetics practice known for delivering results-driven treatments with elevated service, clinical excellence, and unmatched patient experience. We blend medical integrity with a fun environment, ensuring every guest feels confident, informed, and cared for from the moment they walk through our doors.

The Front Desk Receptionist is the first and last impression of Shot Bar Medspa. This role is critical to creating a seamless, welcoming, and organized experience for every patient. The ideal candidate is polished, detail-oriented, tech-savvy, and thrives in a fast-paced, client-facing environment.

This position requires professionalism, discretion, strong communication skills, and the ability to multitask while maintaining a calm and friendly demeanor.

Patient Experience & Front Desk Operations

Greet all patients warmly and professionally upon arrival

Check patients in and out efficiently while maintaining privacy and HIPAA compliance

Answer phones, respond to texts/emails, and manage appointment inquiries

Ensure the waiting area, front desk, and retail displays are clean, organized, and on-brand

Scheduling & Administrative Support

Schedule, reschedule, and confirm appointments accurately

Manage provider schedules and flag gaps, cancellations, or overbooking

Collect payments, process memberships, packages, and retail sales

Handle intake forms, consent documents, and patient records with accuracy

Systems & Compliance

Utilize Zenoti (or comparable medspa software) for scheduling, payments, and records

Maintain HIPAA compliance and patient confidentiality at all times

Communicate clearly with providers and management regarding patient flow

Qualifications

1+ year experience in a front desk, receptionist, hospitality, or medspa setting preferred

Strong interpersonal and communication skills

Professional appearance and customer-service mindset

Comfortable with point-of-sale systems, scheduling software, and basic computer tasks

Ability to multitask, prioritize, and remain composed under pressure

High attention to detail and organizational skills