Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

At Skin and Wellness Centre, we are dedicated to delivering exceptional, results-driven treatments in a refined and welcoming environment. We are seeking a polished, professional Receptionist who will serve as the face of our spa and play a key role in creating a seamless, elevated client experience.

This is a high-impact, client-facing role ideal for someone who thrives in a fast-paced, luxury service environment and understands the importance of first impressions, attention to detail, and personalized care.

Position Overview

As the first point of contact, you will set the tone for every client interaction—whether in person or over the phone. You will manage front desk operations, coordinate scheduling, support our providers, and ensure that every guest experience is smooth, organized, and aligned with our brand standards.

Key Responsibilities

Welcome clients with professionalism, warmth, and attention to detail

Manage appointment scheduling, confirmations, and follow-ups

Answer and direct phone calls with a high level of customer service

Check clients in and out efficiently, including processing payments

Present and sell retail products, treatment packages, and memberships

Maintain a clean, organized, and visually appealing front desk and spa environment

Support daily operations including opening and closing procedures

Coordinate with providers to ensure smooth treatment flow

Assist with administrative tasks, reporting, and client record management

Contribute to spa events, promotions, and client engagement initiatives

Qualifications

Prior receptionist or front desk experience required (spa, medical, or hospitality preferred)

Strong interpersonal and communication skills

Highly organized with excellent time management

Professional appearance and demeanor

Ability to multitask and remain composed in a fast-paced environment

Proficiency in Microsoft Office (Word, Excel, Outlook) and booking systems such as Mindbody

Experience with tools like Canva is a plus acrobat

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What We Offer

Hourly compensation: $19–$22/hour (based on experience)

Health, dental, and vision insurance

401(k) plan

Employee discounts on treatments and products

Opportunities for growth within a dynamic and expanding wellness brand

Schedule & Location

Full-time position/ Part time position

Must be available for day and evening and weekends shifts

Location: Falls Church, VA

How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role to:

mailto:contacthr@skinandwellnesscentre.com