We are a thriving acupuncture and wellness clinic in Redwood City seeking a reliable, friendly, and organized Front Desk Receptionist to support our growing practice. This is a part-time position with room to grow, as we are currently expanding our team of acupuncturists and massage therapists. We’re seeking someone who is: • Warm, professional, and enthusiastic • Detail-oriented with strong communication skills • Comfortable multitasking in a busy, client-focused environment • Invested in being a valued member of our team and contributing to a positive workplace culture **** Important Application Instructions – Please include all of the following with your application:**** • A personalized cover letter (Tell us about yourself and why this role excites you. Please no generic or copy/paste letters—we value this as much, if not more, than your experience!) • Your resume/CV • Your availability (days and hours) • Your desired pay range • Your available start date • How long can you commit to the role (6 months? 1 year? longer?) Position Details: • Job Type: Part-time (Contract) • Schedule: Approx. 15–20 hours/week to start, with potential to grow • Pay Range: $23 – $30 per hour, depending on experience Perks & Benefits: • Employee discounts on services • Supportive and growth-minded team environment • Opportunities for expanded responsibilities as we grow Preferred Qualifications: • Bachelor’s degree (preferred, not required) • 3+ years of customer service experience • 3+ years of front desk or administrative experience in a healthcare or wellness setting (preferred) If you enjoy positively impacting people’s lives and want to be part of a compassionate, growth-oriented team , we’d love to meet you! ~The Many Lives Team Responsibilities: • Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions • Assure incoming and outgoing mail is managed appropriately and handle deliveries • Answer phone calls and emails and communicate relevant information to the appropriate parties • Ensure the security of the building by having visitors follow necessary sign-in protocol • Assist with other administrative tasks, such as data entry, copying, filing etc. • Schedule and manage appointments between patients and practitioners. • Assisting practitioners when they are busy with treatment room maintenance and cleaning cups, and various tasks. • Manage social media for the practice, including Facebook, Instagram, Nextdoor, etc. Qualifications: • Well-versed in taking telephone calls and handling stressful situations • Proficient computer skills and knowledge of Microsoft Office • Displays impeccable interpersonal, time management, organizational, and customer service skills • High school graduate, G.E.D. recipient, or equivalent • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred • Three or more years of service in a variety of front office roles in the medical field. • Highly motivated, customer service-oriented personality who understands the value of the "patient experience". • In-depth understanding of how to productively schedule patients. • Exceptional communication skills- both conversational and written. • History of meeting goals/ deadlines as well as performing well under pressure. • Knowledge of general computer skills, including Google Sheets. • Ability to learn new computer skills, namely our EMR called Jane. • Incredible organizational skills on both the computer and with the files. • Strong desire to be an integral part of a team. • Social Media Skills. Compensation: $23 - $30 hourly

• Schedule and manage appointments between patients and practitioners. • Assisting practitioners when they are busy with treatment room maintenance and cleaning cups, and various tasks. • Manage social media for the practice, including Facebook, Instagram, Nextdoor, etc.