Benefits/Perks

Flexible Schedule

Great Work Environment

Competitive Compensation

Full time or job share part time

Job Summary

We are seeking a Front Desk Professional to join our team! At our Front Desk , you will be greeting customers and managing online inquiries by setting appointments for our designers. A pleasant phone voice and personality is essential. The ideal candidate has a strong background in customer service and leadership and a positive attitude.

Responsibilities

Create and implement both short and long-term goals for the company and the front desk staff

Handle scheduling and time off requests for staff working the front desk

Set a service standard and lead by example, providing exceptional customer service to all guests

Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them

Work closely with the rest of the team to provide the highest level of customer service

Coordinate with staff and the community to create partnerships and host events

Qualifications

Previous customer service experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail