Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join our Physical Therapy Department. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect insurance and payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Bilingual Spanish/English is highly preferred.

Responsibilities

Greet patients as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Bilingual Spanish/English preferred