Benefits:

Bonus based on performance

Paid time off

Training & development

Benefits/Perks

Competitive salary

Great work-life balance

Paid time off

Job Summary

We are located in Lake Mary 32746. Privately owned practice. We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Family Medicine Practice. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist patients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

One or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Knowledgable in Athena Health EMR is a plus

Prior experience in family medicine/Internal medicine is a plus.