Front Desk Representative

Colon Rectal Associates of Central New York

Front Desk Representative

Town of DeWitt, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Health insurance

    Paid time off

    Profit sharing

    Benefits/Perks

    Competitive salary

    Great work-life balance

    Paid time off

    Job Summary

    We are seeking a friendly and customer service-oriented Front Desk Representative to join the team at our thriving practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, answer phone calls, and collect insurance and payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

    Responsibilities

    Greet patients as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Assist patients with paperwork, including consent forms

    Input patient demographics and medical information into EMR

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of patients throughout their services

    Collect patient responsibility at time of appointment

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills

    Experience with MEDENT EMR preferred