Front Desk Representative

Entertainment Travel Associates

Front Desk Representative

Cleveland, OH +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Position Overview:
    The Front Desk Representative serves as the first point of contact for guests and visitors. This role is perfect for someone who is personable, organized, and eager to develop administrative and customer service skills.

    Responsibilities:

    • Direct guests to the appropriate departments or personnel

    • Manage appointment scheduling and maintain front desk records

    • Handle mail, deliveries, and office correspondence

    • Support administrative tasks and maintain a clean reception area

  • Qualifications

    Qualifications

    • High school diploma or equivalent

    • Prior customer service experience is a plus, but not required

    • Excellent communication and interpersonal skills

    • Proficient with Microsoft Office and basic computer systems

    • Professional, dependable, and detail-oriented

    Additional Information

    Benefits

    • Competitive annual salary ($56,000–$60,000).

    • Opportunities for professional growth and internal promotion.

    • Comprehensive training and skill development programs.

    • Supportive, team-oriented work environment.

    • Paid time off and performance-based incentives.

  • Locations
    Miami, FL • Cleveland, OH