Front Desk Representative

House of Optical

Front Desk Representative

Clawson, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Paid time off

    Vision insurance

    House of Optical is a premier Optometry office located in Clawson, Michigan. Clawson is beautiful small city situated right around the corner from Royal Oak, Troy, and Birmingham. Clawson has a lot to provide the community, with great restaurants, shops, and happy hour all within walking distance of our office.

    House of Optical is a thriving privately owned office. Don’t believe us? Go look at our Google and Yelp reviews. Our patients love us because we provide the best care and the best service. We do this by only hiring the best people.

    We are looking to add a fast learning and energetic receptionist to our team. House of Optical is a bustling, fast paced office that provides full scope eye care, and as a receptionist you can help coordinate the care that matters to our patients. You would be the first smiling face every patient sees when they walk through the door, and you’ll play a pivotal role in guiding the patients through our office and coordinating the care patients receive.

    House of Optical really is a one-stop shop. The beauty of this, is that it gives receptionists a chance to increase their earning potential through making sales contact lens sales. We are currently offering extremely competitive base salary, with commission structure. The benefits for this full time (40 hour) position include a 401k retirement account, full coverage health insurance, paid time off (and many free lunches). House of Optical truly is a wonderful place to work, where you will be respected and treated as a teammate rather than an employee. Our management team stands by this, and it can be seen in our staff, many of who have been with us for 10-20 years.

    Benefits/Perks

    Competitive salary

    Flexible Schedule

    Great work-life balance

    Paid time off

    Employee Discount

    Job Summary

    We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving optometry office. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Assist clients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills