Benefits:

Dental insurance

Health insurance

Benefits/Perks

Regular office hours

Great work-life balance

Accrue Paid time off

Ongoing training

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, Patient referrals and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet patients as they arrive and provide an excellent patient experience

Answer phone calls, schedule appointments and communicate with patients and referrals

Assist clients with paperwork, including pre-op forms and instructions, consent forms, patient demographics

Arrange patient transport and travel

Patient chart prep, maintain patient paper and EMR charts

Scan and send op reports

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills