Benefits:
401(k) matching
Bonus based on performance
Paid time off
Benefits/Perks
Competitive salary
Paid time off
Ongoing training
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. You will also be responsible for room turn over after patient care is performed by the doctor. Must be willing to be limited xray certified and trained (compensated by the practice). The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Knowledge of insurance varification and basic medical billing is preferred but not required.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist patients with paperwork, including consent forms as needed
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Room turnover after patient care
Light cleaning of the office, as needed
Willing to become Limited X-Ray trained and Certified.
Qualifications
Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills