Front Desk Representative

NEW AGE FOOT & ANKLE SURGERY

Front Desk Representative

Farmville, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Paid time off

    Benefits/Perks

    Competitive salary

    Paid time off

    Ongoing training

    Job Summary

    We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. You will also be responsible for room turn over after patient care is performed by the doctor. Must be willing to be limited xray certified and trained (compensated by the practice). The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Knowledge of insurance varification and basic medical billing is preferred but not required.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Assist patients with paperwork, including consent forms as needed

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Room turnover after patient care

    Light cleaning of the office, as needed

    Willing to become Limited X-Ray trained and Certified.

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills