Job Description

Job Description

We are seeking a Front Desk Representative to join our team in Boston, MA. The ideal candidate will be the first point of contact for our visitors and clients, ensuring a professional and welcoming environment. This role involves managing front desk operations, handling communications, and providing administrative support to ensure smooth daily operations.

Responsibilities

• Greet and assist clients, visitors, and employees in a friendly and professional manner

• Manage incoming calls, emails, and correspondence

• Maintain appointment scheduling and visitor logs

• Provide administrative support to internal departments as needed

• Ensure the front desk and reception area are well-organized and presentable

• Handle inquiries and direct clients to the appropriate departments

Qualifications

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred

• Previous experience in a front desk, receptionist, or administrative role is a plus

• Strong communication and interpersonal skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to multitask, stay organized, and maintain professionalism under pressure

• Strong attention to detail and problem-solving abilities

Additional Information

Benefits

• Competitive salary ($50,000 – $55,000 per year)

• Opportunities for professional growth and career development

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment

• Full-time, on-site position