Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Benefits/Perks

Competitive salary

Flexible Schedule

On-site parking

Great work-life balance

Paid time off

Ongoing training

Full-time employees receive a generous 401K package

Full-time employees receive contribution towards our company sponsored health insurance (medical/vision/dental/ mental health)

Job Summary

We are seeking a motivated, friendly and service-oriented Front Desk Representative to join the team at Symmetry Physical Therapy. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. You will also perform insurance authorizations, filing and scanning. Our ideal candidate has a cheerful disposition, is punctual and professional, has excellent communication skills, has computer skills with basic microsoft programs and EMR, and is capable of multitasking in a busy work environment.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms and online registration

Assist billing personnel with patient authorization management

Assist with the verification of insurance benefits for new patients

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and EMR software

Excellent multi-tasking skills

Timely, punctual and professional