Front Desk Representative

Solution Center Services Llc

Front Desk Representative

Bessemer, AL +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Training & development

    Wellness resources

    Benefits/Perks

    Competitive salary

    Great work-life balance

    Paid time off

    Holiday pay

    Ongoing training

    Job Summary

    We are seeking a friendly and service-oriented Front Desk Representative to join our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers upon arrival, book appointments, answer phone calls, and collect vital information for their case. You will assist patients in completing Google Reviews and encourage patient referrals to our clinic. In addition, you will assist the team in cleaning the office common areas. The ideal candidate has a cheerful disposition, excellent communication skills, strong computer skills, and the ability to multitask.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience.

    Answer phone calls and schedule appointments

    Assist patients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and address customer needs throughout the service.

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Proficient with computers and scheduling software

    Excellent multitasking skills

  • Locations
    Bessemer, AL • Mobile, AL