Front Desk Representative

Team Physical Therapy Inc

Front Desk Representative

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Training & development

    401(k)

    Health insurance

    Paid time off

    Job Summary

    We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

    This job is 40-hours per week. Monday-Friday. 8:30am-5:30pm

    Responsibilities

    Greet patients and visitors as they arrive

    Answer phone calls and schedule appointments

    Manage voicemail and email messages

    Handle patient intake forms and all required documentation

    Pull and file charts

    Collect co-pays, co-insurance, and deductibles

    Support front office and billing staff

    On occasion responsible for opening or closing duties

    Maintain a clean and inviting environment

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Effective time management and organizational skills