Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Dental insurance

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid sick time off

Ongoing training

Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must.

Responsibilities

Greet patients as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist patients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Put treatment plans together base on insurance coverage

check patients in/out

Be able to explain treatment plans to patients

Help patients with payment plans options we offer

Qualifications

one or more years of experience as a dental receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software( Dentrix) its a plus not a requirement

Excellent multi-tasking skills