Job Title: Front Desk Representative

Location: New Orleans, LA
Job Type: Full-Time
Reports To: Office Manager

About the Role:

We are seeking a friendly, organized, and professional Front Desk Representative to be the first point of contact for our clients and visitors. As the face of our company, the ideal candidate will have a welcoming attitude, strong communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests as they arrive at the office

• Answer, screen, and forward incoming phone calls

• Provide basic and accurate information in person and via phone/email

• Maintain the reception area’s cleanliness and order

• Schedule and confirm appointments

• Receive, sort, and distribute daily mail and deliveries

• Manage office supplies inventory and place orders as necessary

• Perform basic administrative and clerical duties

Requirements:

• High school diploma or equivalent; additional certification is a plus

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Excellent written and verbal communication skills

• Strong organizational and multitasking abilities

• Professional appearance and attitude

• Customer service orientation