Front Desk Representative

Zoo Gym LLC

Front Desk Representative

Derry, NH
Part Time
Paid
  • Responsibilities

    Benefits:

    Complimentary gym membership

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    Wellness resources

    We are looking to grow our team! One of our amazing employees is advance their career in the fitness industry, which creates an excellent opportunity for one or two new individuals. We're looking for passionate and skilled individuals to step into their roles and become a welcome part of our team.

    We have flexible hours available whether you are looking to pick up just a couple of shifts per week or work as many as six days per week.

    Front Desk Representatives are responsible for keeping the club and equipment clean, neat, and orderly, as well as greeting and assisting members, making smoothies and working together with Sales and Kids Place staff to maintain a safe, clean and welcoming environment.

    Our staff members are treated to a complimentary gym membership to all our clubs!

    AVAILABLE SHIFTS:

    Evenings 2pm - 8pm (Monday - Friday)

    Mornings 8am - 12pm (Saturday)

    Security shifts available outside of regular staffed hours per request

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Greets and checks in all members and guests

    Sells retail products and services

    Answers and directs all incoming phone calls, updates billing

    Fields all member complaints and concerns

    Performs Opening and Closing Procedures for the club

    Cleaning and organizing the equipment and the club

    Must be able to lift 50 pounds, typing and standing for long periods of time

    Maintains professionalism and appearance

    When not assisting members; avoids eating, sitting, reading, Internet surfing, or any other activities that are not work-related

    Other duties as assigned

    REQUIRED KNOWLEDGE, SKILLS AND RESPONSIBILITIES

    Excellent communication and interpersonal skills

    Excellent team and leadership skills

    A comprehensive understanding customer service/guest relations

    Must be highly motivated and energetic and organized

    Ability to multitask

    An understanding of health club operations

    Must be able to work days, evenings, and weekends as necessary

    Must be a team player, willing to cover or trade shifts when necessary

    REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE

    Experience in a health club or the hospitality industry is preferred

    College degree preferred

    CPR, First Aid, and AED certifications or will be provided

    ABOUT US:

    Zoo Health Club Derry has many amenities such as 24/7/365 member keycard access, state-of-the-art cardio and strength training equipment, group fitness classes, babysitting, DrinkFit smoothie bar, Blitz45 Functional Training, RunTV cardio, personal training, nutrition coaching, training turf, locker room, showers, steam rooms, electric saunas, tanning and more.

    ABILITY TO COMMUTE/RELOCATE:

    Derry, NH: Reliably commute or planning to relocate before starting work (Required)

    SUPPLEMENTAL PAY

    Commission pay

    Bonus pay

    Tips