Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today. Responsibilities: • Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic • Creates a welcoming atmosphere by greeting visitors and patients at the clinic • Checks in and checks out patients in a timely, friendly manner • Manages a multiline telephone system efficiently and politely, minimizing hold time • Schedules testing and procedures for patients as necessary • Comforts patients by answering any questions they may have within the scope of their role • Expedites patient processing by having them fill out forms and assisting when needed • Obtains patient identification and insurance information and enters into the electronic health record • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements • Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays • Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA Qualifications: • Great communication and customer service skills • Prior experience as in a medical assisting role performing administrative duties or similar position in a healthcare work environment is preferred • Completed an accredited medical assisting program and an externship in a supervised healthcare setting • High school graduate or has GED • Possesses basic computer skills to complete administrative tasks • Reliability is a top priority • Being in person and punctual • Ability to master ophthalmology and retina terminology with a basic understanding of healthcare terminology • Must be able to multitask • Possess high energy, and have a positive & professional attitude • Strong communication skills with a team-player approach • Critical time management skills • Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike with poise and proper etiquette • Adhere to ongoing training and education • Demonstrate effectiveness by showing courtesy, diligence, integrity, and teamwork • Strong interpersonal skills (effective listening, clear communication, effective customer problem resolution, warm demeanor) • Willing to train • Ability to lift more than 30lbs • Ability to converse with patients – speaking and hearing • Frequent use of a computer terminal, keyboard, and mouse • Manual dexterity to operate ophthalmic equipment Compensation: $17.50 - $19.50 hourly

• Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic • Creates a welcoming atmosphere by greeting visitors and patients at the clinic • Checks in and checks out patients in a timely, friendly manner • Manages a multiline telephone system efficiently and politely, minimizing hold time • Schedules testing and procedures for patients as necessary • Comforts patients by answering any questions they may have within the scope of their role • Expedites patient processing by having them fill out forms and assisting when needed • Obtains patient identification and insurance information and enters into the electronic health record • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements • Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays • Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA