Benefits:

Dental insurance

Health insurance

Paid time off

401(k)

Job Description: Receptionist

Organization: Sunshine Physical Therapy Clinic, Inc.

Location: Vero Beach, FL

Job Type: Full-time (40 hours/week), non-exempt

Compensation: $16/hour with opportunity for advancement

Reports to: Office Coordinator

Core Values: Integrity, compassion, teamwork, professionalism, respect

Sunshine Physical Therapy Clinic is seeking a full-time receptionist for a well-established, nonprofit outpatient therapy clinic. This role is the first point of contact for patients and families arriving at the clinic so the ideal candidate with be professional and personable with excellent customer service skills, able to handle stressful situations in a fast-paced environment with grace.

Key Responsibilities:

Primary responsibilities:

Schedule and confirm patient evaluation appointments

Conduct client intake, including collecting and entering demographic and insurance information

Verifying benefits

Direct needed authorization requests to insurance department

Under Clinical Director

Manage waitlist and fill cancellations

Assist with monthly productivity reports

Front Desk:

Assist with front desk duties as needed, including answer phones and check-in patients

Assist with open and close of the clinic

Requirements:

High school diploma; AA degree preferred

Minimum 1 year employment as a medical receptionist, high-volume customer service professional, or equivalent experience

Proficient computer skills with ability to learn new platforms quickly

Strong multi-tasking skills

Professional, friendly, and dependable

Excellent communication skills

Open to learning and collaborating with team members

Bilingual; Spanish-speaking strongly preferred

Benefits: Full-time employees qualify for benefits including health, vision, and dental insurance, Simple IRA, PTO, and paid holidays.