Benefits:
Opportunity for advancement
Training & development
Employee discounts
Location: 2950 NW 38th Ave, Camas, WA
Employment Type: Part-time, hourly, with flexible scheduling
Position Overview As a Service Motivator, you are the first person every member and guest meets, and you set the tone for their entire visit. Your role is to create memorable experiences and guide guests toward joining the gym, and both are expected every shift. We provide full training, and many of our managers began their careers in this role.
Our Values: Motivating, Authentic, and Passionate in every interaction.
Key Responsibilities
Member Experience and Growth
Greet every member by first name and every guest with a smile
Maintain front desk security by making sure every member and guest is checked in
Make every member and guest experience memorable
Answer phone calls and questions about the club and services
Lead tours and help guests choose the membership that best fits their goals
Enroll new members and introduce personal training and other club services
Follow up with guests after their visits
Club Operations
Conduct regular walk-throughs to keep the club clean, organized, and equipment ready.
Complete shift procedures and handoffs
Process retail and membership transactions
Assist members with account and billing questions, escalating issues to management as needed
Log maintenance needs and report safety concerns or incidents to management
Support additional duties as needed
Qualifications
Friendly, positive, and genuinely motivated to help people
Comfortable talking with anyone, in person and by phone
Able to manage multiple tasks and stay composed during busy periods
Comfortable using computers and basic software
Dependable and punctual
Available to work weekends and holidays
High school diploma or equivalent, or currently enrolled
Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.
Compensation and Benefits
$17.13 - $18.00 per hour, based on experience
Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges
Paid sick leave
Flexible schedules that accommodate school or other commitments
Opportunities to progress into management
Work Environment You'll be on your feet for the entire shift and must be comfortable with that. This role also requires moving throughout the club and lifting up to 55 lbs. The gym is an active, high-energy environment with music and equipment noise..