Benefits:

Health insurance

Training & development

Employee discounts

We are currently seeking Part-time and or Full-time enthusiastic and detail-oriented individuals to join our team as Front Desk Staff in our Middletown Head Over Heels location. As a vital part of our office staff, you will play a key role in ensuring a positive experience for our customers and assisting in the smooth operation of our facilities. We’re looking for qualified applicants (18+ years old) who are available on weekdays from 4:00 PM to 9:15 PM and Saturdays from 8:30 AM to 1:30 PM.

These positions are permanent, year-round roles in our growing company. Only applicants meeting the necessary qualifications and availability will be considered.

Job Type: Part-time/ Full-time

Qualifications:

Positive & enthusiastic personality.

Access to reliable transportation and the ability to commute to one or more of our 4 locations.

Proficient in computer applications such as Microsoft Office, Microsoft Excel, and other similar programs.

Excellent communication, organizational, and multitasking abilities.

Previous customer service experience is a plus.

Ability to work in a fast-paced environment and remain calm under pressure.

Prior experience with iClassPro is an advantage.

Responsibilities:

Provide exceptional customer service to parents, guardians, and visitors.

Answer and manage phone calls, emails, and inquiries promptly and professionally.

Assist in the registration process for classes and programs.

Handle customer concerns and resolve issues in a timely and effective manner.

Maintain organized records of customer information and class schedules.

Collaborate with other staff members to ensure a cohesive and positive customer experience.