Now Hiring: Hotel Front Desk Supervisor – Immediate Start Are you an experienced front desk professional ready to step into a leadership role? We’re looking for a dedicated and professional Front Desk Supervisor to oversee daily front office operations and help deliver an exceptional guest experience. Key Responsibilities: • Supervise and support front desk staff during all shifts • Handle guest check-ins, check-outs, and resolve issues professionally • Enforce hotel policies and uphold service standards • Train and lead by example with professionalism and integrity • Assist with laundry operations as needed Requirements: • Prior front desk experience required, leadership experience a plus • IHG Opera experience strongly preferred (training available for the right candidate) • Must be available to work 3 PM – 11 PM, weekends, and holidays — no exceptions • Must have reliable transportation – no rideshare or drop-offs • Must present a professional appearance and demeanor, and be able to command respect as a leader If you have schedule restrictions or lack reliable transportation, please do not apply. We’re hiring immediately and conducting on-the-spot interviews. Ready to lead with confidence and make an impact? Apply today. Responsibilities: • Gather financial information and generate occupancy reports for the general manager • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Hold responsibility for the front desk budget and order any necessary office supplies Qualifications: • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Prior hospitality experience of 1 year is required for this position • Bookkeeping skills and experience with MS Office a plus • Possess excellent management skills, communication skills, and multitasking skills • Applicants must have a high school diploma or GED Compensation: $17 hourly
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