We’re in search of a hotel front desk supervisor who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Hold responsibility for the front desk budget and order any necessary office supplies • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies Qualifications: • Hospitality experience of at least 1 year is required for this role • Possess excellent management skills, communication skills, and multitasking skills • High school diploma or equivalent certification required (GED) Compensation: $16 - $16.50 hourly

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