Benefits/Perks

Flexible Schedule

Great Work Environment

Competitive Compensation

Paid Holidays

Job Summary

We are seeking an experienced Front Office Supervisor to join our team! As our Front Office Supervisor you will be managing a very busy dental office and to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.

Responsibilities

• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer phone calls and respond to inquiries (text message) with accurate information.
• Schedule appointments and manage calendars for staff members.
• Perform data entry tasks, maintaining accurate records and files.
• Handle incoming and outgoing mail and packages efficiently.
• Support administrative functions such as filing, scanning, and organizing documents.
• Utilize computer software for scheduling.
• Provide customer support by addressing client concerns and resolving issues promptly.

Insurance billing and accounts receivable experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail

Multi-tasking