Benefits:

Opportunity for advancement

Training & development

Position Overview

BODY20 Dr Phillips is growing, and we’re looking for a polished, energetic, and reliable team member who can support front desk operations and coaching assistance. This hybrid role is perfect for someone who enjoys customer service, fitness, and creating an exceptional member experience.

ABOUT THE ROLE

The Front Desk & Coach Associate plays a key role in delivering BODY20’s premium EMS fitness experience. This position blends hospitality, sales support, light training assistance, and studio upkeep. You’ll work closely with Coaches, Sales staff, and Management to ensure every member feels welcomed, supported, and excited to train.

KEY RESPONSIBILITIES

Front Desk & Member Experience

• Greet all members and guests with a warm, professional attitude

• Check in clients, manage bookings, answer calls, texts, and emails

• Assist with new-member onboarding, waivers, and intake forms

• Support the sales team with lead follow-up and membership questions

• Maintain a clean, organized, and inviting lobby/front desk area

Coaching & Training Support

• Assist Coaches with EMS session setup, suit prep, and transitions

• Help guide members through session prep and basic instructions

• Ensure safety protocols and BODY20 training standards are followed

• Reset suites and maintain EMS equipment and cleanliness

Studio Operations & Upkeep

• Complete cleaning checklists and maintain studio presentation

• Assist with laundry, suit organization, and equipment preparation

• Support promotions, in-studio events, and member engagement initiatives

IDEAL CANDIDATE

• Friendly, polished, and professional demeanor

• Strong communication and customer-service skills

• Interest in fitness, wellness, or personal training

• Team player with the ability to multitask in a fast-paced environment

• Reliable, punctual, and proactive

• Prior fitness or studio experience is a plus, but not required

PERKS

• Free BODY20 EMS sessions

• Discounts for family and friends

• Opportunity to advance into Certified EMS Coach or Sales roles

• Fun, supportive, high-energy team environment

This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.