Benefits:

Opportunity for advancement

Paid time off

Training & development

About the Role:

Great Mind Counseling and Skill Building Center in San Bernardino, CA is looking for a dependable, motivated, organized, and compassionate individual to join our growing team. This is a unique dual role where you'll be the welcoming face of our practice while also supporting meaningful group therapy and wellness sessions. If you thrive in a supportive, purpose-driven environment, we'd love to meet you! To apply, please submit your resume and a brief statement explaining why you are interested in joining Great Mind Family Counseling and Skill Building Center.

Responsibilities:

Greet and check in clients at the front desk, ensuring a warm and professional first impression

Answer phones, schedule appointments, and manage client intake paperwork

Coordinate and assist in facilitating group therapy and wellness sessions

File, organize, and maintain accurate client records and ensure confidentiality in compliance with HIPAA guidelines

Support counselors and clinical staff with administrative and operational tasks

Manage front office flow, including appointment reminders and follow-up communications

Assist in preparing materials and resources for group programming

Represent and speak positively about the company in public and within the community

Complete other administrative and program-support duties as assigned

Requirements:

Prior experience in a front desk, receptionist, or administrative role preferred

Background in mental health, counseling, social services, or wellness is a plus

Strong interpersonal, communication, written, and verbal communication skills with a compassionate, client-centered approach

Familiarity with HIPAA regulations and client confidentiality standards

Proficiency in scheduling software, Microsoft Office, or similar tools

Ability to multitask and remain calm in a fast-paced clinical environment

Professional, Dependable, Organized, and Punctual

Reliable, organized, and a true team player

About Us:

Great Mind Counseling and Skill Building Center is a dedicated mental health and wellness practice serving the San Bernardino, CA community with compassionate, high-quality care. Our clients trust us to provide a safe and supportive space for healing and personal growth. Our team is passionate about making a difference, and we foster a collaborative, uplifting workplace where every staff member is valued. We are an equal-opportunity employer.