Front Desk and Membership Associate

Scenthound Fort Worth Westcliff, TX

Front Desk and Membership Associate

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Free food & snacks

    Free uniforms

    Paid time off

    About the Role

    As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand. This role can quickly move to Assistant manager - weekends required.

    What You’ll Do

    Drive membership sales by educating customers on the benefits of routine wellness care

    Build strong relationships with dog parents and provide outstanding customer service

    Promote and schedule first-time visits to introduce customers to our services

    Maintain a clean, organized, and professional front desk environment

    What We’re Looking For

    A sales-driven mindset with a passion for helping customers make informed decisions

    Proactive and coachable, with a desire to learn and grow in a fast-paced environment

    Strong communication and people skills to engage with customers and build relationships

    Retail, hospitality, or membership-based sales experience is a plus

    Someone that is willing to work in the back of house as needed as well

    Bilingual

    Career Path & Growth

    At Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.

    Why Join Scenthound?

    Competitive hourly pay plus commission and performance bonuses

    A fast-growing company with leadership and growth opportunities

    A supportive team environment with ongoing training and development