Hand & Stone Massage and Facial Spa is part of a national franchise with more than 500 locations across the U.S. and Canada, specializing in massage, facials, and hair removal services. As a leader in membership-based spa experiences, we take pride in creating a relaxing environment that helps people look and feel their best.
Our South Austin location is hiring a Front Desk Associate — a key player in ensuring every guest enjoys an exceptional spa experience from the moment they walk through our doors.
Do your friends call you the energetic one? Are you passionate about people and driven by results? Perfect. We can teach you everything you need to know about the spa industry — all we need is your great attitude and top-notch customer service skills!
We get it — life is busy. That’s why we offer flexible scheduling and a friendly, stable work environment that fits your lifestyle. Whether you’re looking for full-time or part-time, we’re happy to work with you.
What You’ll Do
Greet clients warmly and ensure an exceptional guest experience
Meet and exceed membership and retail sales goals
Learn our menu of services (don’t worry, we’ll train you!)
Communicate promotions, packages, and service options with ease
Keep the spa environment clean, organized, and professional
Manage calls, book appointments, and handle light administrative tasks
Bring positive energy to every shift and support your teammates
What’s in It for You
Competitive pay: hourly base + commissions
Contests & incentives: put your sales skills to the test!
Career growth: opportunities to advance into management based on performance
Ongoing training: we invest in your professional development
Flexible schedules: part-time or full-time options available
Positive work culture: upbeat, supportive, and fun environment
Employee perks: discounts on services, products, and gift cards
Qualifications
High school diploma or equivalent (required)
Must be at least 18 years old
Exceptionally organized and detail-oriented
Team player with strong communication skills
Able to work independently and manage time effectively
Benefits
Medical, dental, and vision insurance
401(k)
Supplemental insurance
Paid vacation
Free training
Employee discounts
Flexible schedules
Supportive, energetic team environment
Multiple avenues for increased pay
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.