Front End Associate

St. Michaels Market

Front End Associate

Saint Michaels, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    Job Summary:

    The Front-End Associate is responsible for providing fast, friendly, and accurate check-out service to customers. This role requires excellent customer service skills, attention to detail, and the ability to operate point-of-sale systems efficiently. Cashiers are often the final point of contact for customers and play a key role in creating a positive shopping experience.

    Key Responsibilities:

    Greet customers warmly and professionally as they approach the register.

    Accurately scan items, apply discounts and promotions, and process payments using cash, credit/debit cards, and other forms of payment.

    Ensure accurate handling of cash and make correct change.

    Bag customer purchases carefully and efficiently, or coordinate with a courtesy clerk for assistance.

    Maintain a clean and organized register area, including wiping down surfaces and stocking bags or receipts.

    Follow store policies and procedures for transactions, returns, and handling of coupons.

    Answer customer questions and provide assistance or direction when needed.

    Monitor for potential theft or suspicious activity and report concerns to management.

    Assist with restocking front-end supplies and performing light cleaning duties as needed.

    Maintain a positive and professional attitude during high-volume periods.

    Qualifications:

    Excellent communication and customer service skills.

    Ability to work accurately in a fast-paced environment.

    Comfortable handling cash and operating a point-of-sale system.

    Reliable, punctual, and able to work a flexible schedule, including evenings, weekends, and holidays.

    Previous cashier or retail experience is preferred but not required.

    Work Environment:

    Indoor, customer-facing retail setting.

    Standing for extended periods and light to moderate lifting (up to 25 lbs) required.

    High-volume customer interactions, especially during peak hours.