Front Health brings an external perspective, grounded in data-driven insights, to assist organizations that deliver and pay for healthcare to confidently succeed in value-based care. We are driven by a passion for delivering impact for our clients and dedicated to delivering exceptional clinical outcomes and increased patient satisfaction at lower costs.
Our development-oriented culture is fast-paced, collegial, and fun, and we seek to cultivate a meritocracy where strong performance is rewarded. We are a close-knit team that values team-oriented mindsets and behaviors, such a personal flexibility, open collaboration, and a willingness to grow.
Front Health seeks someone with an entrepreneurial drive that has (1) a core competency in data visualization (Tableau), (2) seeks to understand broader business problems in the context of developing technical solutions (3) is attracted to the idea of growing a meaningful data visualization offering as part of Front Health.
As a Data Visualization Designer/Leader, you will be a key part of the Front Health team, working on product-oriented visualizations that are delivered to existing clients and positioned as services available to attract new clients. You will design, build, and deploy Tableau dashboards and analytics tools for our clients.
Infused in everything we do is how to drive decision-making for actionable change. You will work with internal team members (executives, analysts, clinicians) and clients to understand their needs and deliver best in class solutions. You will be expected to lead our innovations by designing user friendly ways to deliver performance reporting and enable client users to interact with statistical models and machine learning through intuitive data visualization interfaces.
This is also an exciting opportunity to help drive – and potentially lead – the organization's broader Data Visualization practice and offering in the market, from shaping the products, informing the product delivery approach, and defining the go to market strategy.
Our visualization tools are designed to surface insights that enable understanding and action. Key responsibilities include:
Lead visualization projects and teams to deliver on the specific business needs (either of a client or internal partner)
Help inform (and potentially lead based on skillset) our broader data visualization offering and go to market strategy
Engage and influence senior-level executive client decision-making on the role and application of data visualization
Understand business needs of the users via user and industry expert engagement
Perform user workshops to develop an adequate understanding of potential users, including how users make decisions, the information required to make informed decisions, and what actions may be taken as a result
Identify key questions and the metrics / statistics that enable users to answer those questions
Lead project estimation (for client proposals) and project planning (defining the buckets of work required and assembling teams to execute)
Design dashboards or analytics tools that arrange the visualizations into an organized information architecture
Utilize a user-driven design approach to dashboard design and incorporate user needs and feedback with rapid wireframing and prototypes
Build Tableau dashboards using sophisticated technological approaches and visualization best practices
Review and perform QA on dashboards to ensure accuracy and functionality
Continually monitor user access and feedback and provide updates to continual improvement
Assist in overall data and analytics architecture
Communicate with stakeholders and provide demos and education
Present and create / maintain documentation on solution architecture to both technical and non-technical audiences
Travel: if interested, job could include 25 to 50% travel; if not interested, travel can be less frequent
College Degree (BA/BS)
American citizen or green card holder
Strong aptitude to understand business concepts, functions, organization and terminology
Strong communication skills, including verbal presentations and written communications
Highly proficient at translating business problems into technological solutions
Demonstrated capability to structure ambiguous business problems through sound logic, critical thinking, and the use of frameworks
Embraces Front Health culture and values (resilience, flexibility, open collaboration, engaging, friendly and fun) and shows an ability and desire to quickly adapt to a fast-paced environment
2+ years working as data visualization designer or developer focused on designing solutions, or an analogous role
1+ years working with Tableau and demonstrated expertise
Embodies the desire, willingness, and aptitude to take on new challenges and quickly learn best practices for solutions to complex problems
Thrives working in a team environment and across multiple client organizations
Experience with Tableau Server
Above average proficiency on visualization design, including chart selection and graphic design best practices
Strong understanding of business intelligence concepts including ETL and data warehousing
Preferred skills and experience—ideal though not required
Experience working directly with health systems (healthcare providers) and/or payers
Understanding of statistics, machine learning and artificial intelligence