Front Office Administrator

HomeWell Care Services AL286

Front Office Administrator

Montgomery, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    Retirement Benefit

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Training & development

    Do you want to be treated with the respect you deserve? At HomeWell Care Services we treat our employees with dignity, compassion, and respect. Join a team that recognizes your importance in optimally serving those in need of non-medical home care services.

    We are looking for a compassionate Front Office Administrator to be part of our team and join us in our mission of enhancing seniors’ lives, one day at a time. You'll work with the organization's leadership team and with our caregivers to serve clients who desire to age in place in their own homes or who may just be experiencing other challenges in their daily lives.

    RESPONSIBILITIES

    Oversee general office operations to ensure efficiency of systems, procedures and workflow, adherence to policies and regulations, and a safe and secure working environment.

    Provide an optimal first impression for individuals calling or visiting our agency.

    Assist with the conversion of leads to actual client acquisition.

    Answer phone calls at the agency and direct any correspondence as indicated to other team members.

    Provide direct support to management, including such tasks as planning, coordinating, documentation, and producing work that requires a high level of discretion and confidentiality; manage schedules, calendars and appointments.

    Serve as liaison between administrative personnel, sales professionals, and management. Ensure that needs and concerns are communicated in a timely manner so they can be handled expeditiously; promptly notify senior management of any departmental issues.

    Manage staff schedules to ensure proper coverage during all business hours.

    QUALIFICATIONS Minimum Qualifications

    High school graduate.

    Knowledge of office management and administrative responsibilities, systems, and procedures.

    Knowledge of accounting/bookkeeping principles.

    Knowledge of human resource management practices and procedures.

    Proficiency with Microsoft Office suite, data entry, and word processing.

    Able to exercise initiative, problem solving and apply sound judgment.

    Must possess excellent communication, time management, and leadership skills.

    Must be a highly organized multi-tasker who excels at working in a fast-paced environment.

    Must present a positive and professional business image.

    Reliable transportation; must also have proof of a valid driver's license and auto insurance.

    Must be physically able to perform the duties of this position.

    Mature, caring, punctual, and reliable.

    Pass a criminal background check (national and required by the state).

    BENEFITS

    We are an Equal Opportunity Employer (EOE)

    We provide liability insurance

    We provide worker’s compensation

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.