Front Office Assistant - Pediatric Medical Facility (PPEC)
đź“Ť Tampa, FL
About Us Learning Tree PPEC is a Prescribed Pediatric Extended Care (PPEC) facility dedicated to providing compassionate, skilled nursing care and developmental support for medically complex children in a nurturing, family-centered environment.
Position Summary We are seeking a friendly, organized, and reliable Receptionist to serve as the first point of contact for our patients, families, and visitors. This role is essential in creating a welcoming atmosphere while supporting daily administrative operations.
Key Responsibilities
Greet and check in patients, families, and visitors in a warm and professional manner
Answer and direct phone calls, take messages, and respond to inquiries
Maintain accurate patient records and assist with documentation
Coordinate communication between staff, therapists, and families
Manage scheduling, attendance logs, and front desk workflow
Ensure the reception area remains clean, organized, and welcoming
Assist with general administrative tasks as needed
Qualifications
High school diploma or equivalent (required)
Previous receptionist or administrative experience (preferred)
Experience in a healthcare or pediatric setting is a plus
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills (Microsoft Office a plus)
Bilingual (English/Spanish) is a plus
Work Environment
Pediatric medical facility (PPEC) serving children with complex medical needs
Team-oriented, supportive atmosphere
Schedule
Full-time
Monday–Friday
Benefits (if applicable)
Competitive pay
Paid time off
If you are a compassionate and dedicated person who wants to make a difference in the lives of children and their families, we would love to meet you!