Job Description

At Monterey Coast Periodontics and Implant Dentistry, our team is dedicated to delivering specialized care in the prevention, diagnosis, and treatment of gum disease, as well as expert dental implant placement. We combine advanced technology with extensive clinical expertise to ensure our patients achieve optimal oral health and lasting results.

We are seeking motivated, skilled dental professionals who are passionate about providing exceptional, patient-centered care. Our staff plays a crucial role in creating a welcoming environment, guiding patients through complex treatments, and supporting the highest standards of periodontal and implant dentistry.

Joining Monterey Coast Periodontics means becoming part of a collaborative, knowledgeable team where your contributions are valued, your skills can grow, and your work directly impacts the well-being and confidence of our patients.
Work Schedule: Monday - Friday 8 AM - 5 PM

Compensation: $28.00 - $30.00 per hour based on experience

Job Description:

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work-Life Balance: (Monday-Friday, 7:30am-5pm with a 60 min lunch)
• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
• Parental Leave: Up to 3 weeks paid
• 401(k) Match
• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
• Pet Insurance: Flexible plans + 24/7 telehealth for your pet

_ Key Responsibilities:_

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

_ Qualifications:_

• Strong knowledge of dental terminology
• Dental office experienced required
• Prior experience with DSN Software preferred

_ Additional information:_

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Qualifications

• Customer service experience

• Dental office experienced (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.