A well-established, family-focused general dental practice located in Skokie is seeking a friendly and organized Front Office team member. Our office is committed to providing high-quality, preventative dental care in a warm, welcoming environment. With a strong emphasis on patient education and long-term oral health. We offer a variety of general dental services tailored to meet the needs of patients of all ages.

We take pride in creating a calm and professional atmosphere where both patients and team members feel valued. If you’re a dependable and detail-oriented individual who enjoys being part of a patient-centered practice, we’d love to hear from you!

Benefits for the Front Office Associate:

• Employee Dental Work
• Paid Time Off
• Paid Holidays

Schedule for the Front Office Associate:

• Monday: 8:30 AM - 5:30 PM
• Tuesday: 8:30 AM - 5:30 PM
• Wednesday: OFF
• Thursday: 10:30 AM - 7:30 PM
• Friday: 8:30 AM - 5:30 PM
• Saturday: 7:30 AM - 2:30 PM (x1 a month)
  

Responsibilities and Requirements of the Front Office Associate:

• Minimum of 2 years of dental front office experience required
• Greet and check in patients, creating a warm and professional environment from the moment they arrive
• Answer phone calls, respond to voicemails, and schedule appointments to ensure efficient patient flow
• Maintain and update patient records and charts with accuracy and attention to detail
• Prepare next-day schedules and charts for the clinical team to support smooth daily operations
• Submit and follow up on dental insurance claims, verifications, and pre-authorizations
• Collect payments, discuss financial options, and assist with insurance benefits to ensure clarity for patients
• Manage recall and reactivation systems to maintain patient retention and continued care
• Handle daily financial reporting including production, collections, and end-of-day reconciliation
• Manage ordering of front office and dental supplies and maintain inventory
• Support clinical staff with operatory setup or other tasks as needed
• Follow up with patients post-treatment to ensure satisfaction and address any additional needs