Located in Oswego, Illinois, Smile Family Dental is actively looking to expand its amazing team by adding a Front Office Associate! Our practice takes pride in providing the highest quality and advanced dental care possible. We are looking to add a Front Office Associate who can contribute to our values and possess a friendly personality and the ability to work well with a team. If you are a candidate that fits this description and are looking for a practice that can provide you opportunities for growth, apply to our Front Office Associate position today!

Benefits for the Front Office Associate:

• Paid Time Off

• Paid Holidays

• Training On-Site

• Quarterly bonuses

Schedule for the Front Office Associate:

• Monday: 8:30AM - 3:00PM

• Tuesday: 8:30AM - 6:00PM

• Wednesday: 9:00AM - 3:00PM

• Thursday: 9:00AM - 3:00PM

• Friday: 8:30AM - 3:00PM

• Saturday: OFF

Responsibilities and Requirements of the Front Office Associate:

• At least 2 years of dental front office experience required

• Open Dental experience preferred

• Schedule patient appointments efficiently

• Ability to check in and check out patients

• Answer incoming phone calls with the best customer service

• Verify patient insurance benefits and eligibility

• Ensure all patient information is accurate and up to date

• Discuss and arrange financial plans with the patients, including payment options and insurance coverage

• Confirm upcoming appointments and manage cancellations or rescheduled appointments

• Maintain a clean and organized front office area

• Work on the recall report and schedule patients who are overdue

• Collect payment and any outstanding balance from the A/R report

• Strong organizational and multitasking skills

• Ability to work well with a team and possess a positive, friendly personality