About the Role:

Join Ellie Mental Health as a Front Office Billing Assistant in Rockwall, TX, where you'll play a vital role in supporting our mission to provide exceptional mental health care. This position offers a dynamic environment where you can make a difference while working with a passionate team dedicated to improving lives.

Responsibilities:

Manage patient billing inquiries.

Process insurance verification.

Maintain organized patient records and documentation in compliance with HIPAA regulations.

Assist with scheduling appointments and coordinating patient communications.

Collaborate with clinical staff to ensure seamless patient care and billing processes.

Monitor and follow up on outstanding payments to optimize revenue cycle.

Provide exceptional customer service to patients and their families.

Requirements:

High school diploma or equivalent; associate degree in healthcare administration preferred.

1-2 years of experience in medical billing or administrative roles.

Understanding of electronic health record (EHR) systems.

Strong attention to detail and excellent organizational skills.

Ability to communicate effectively and work collaboratively in a team environment.

Compassionate demeanor and a commitment to patient-centered care.

Ability to handle sensitive information with confidentiality and professionalism.

About Us:

Ellie Mental Health has been a trusted provider of mental health services since its inception, dedicated to creating a welcoming and supportive environment for all. Our clients love us for our personalized approach to care, and our employees thrive in a culture that values teamwork, innovation, and professional growth.